We build measurable marketing systems powered by data, creative, and customer experience—designed to build emotional capital with your customers.

This is a purpose-driven approach to business growth.

Frisson + Economics = Frissonomics

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Running a modern business is harder than it should be. You’re balancing platforms, people, content, customer experience, and countless moving parts—and you still don’t know what’s truly working.

Most brands struggle because:

  • Their data is scattered, incomplete, inaccurate, or unusable

  • Their creative isn’t personal, personalized or intentional

  • Their customer experience isn’t designed on purpose with a purpose

  • Their systems or platforms don’t talk to each other meaningfully

  • Their teams don’t have time to focus on what matters

  • Their staff dictate the customer experience versus training to an expectation

  • Their marketing feels random, not measurable or targeted

A logo with a pink smiling melting ice cream cone and the text 'Flissonomics' in pink below it.

As a Business Owner:

  1. You deserve clarity.

  2. Your customers deserve real connection.

  3. Your business deserves a true strategy.

Outcomes We Create

When your data, creative, and customer experience work together, you create:

  • Emotional capital

  • Brand loyalty

  • Repeat customers

  • Higher profitability

  • More time to focus on creative and connection

  • Clear measurement of what works

  • A customer journey that feels intentionally designed

Your customers can only give your brand or business three things:

- TIME - MONEY - ENERGY -

The Frissonomics helps you earn all three on purpose - authentically & strategically.

What Makes Frissonomics different?

Most agencies sell deliverables.
We build systems.

Frissonomics unifies:

  • Data clarity (truth)

  • Creative intelligence (connection)

  • Customer experience design (retention)

  • Purpose (emotional capital)

  • Automation (time back)

This becomes your operating system for growth—one that scales what works and eliminates what doesn’t.

A Frissonomics Moment.

Curious as to how it all works? Just click the button below. How about a little surprise & delight along the way?

Now imagine this feeling in your business.

We design little moments like this into your customer journey—on purpose, not by accident.

Let’s design your experience

No pressure. Just a conversation about where the sprinkles should go.

WHO WE HELP

We partner with people-centric, experiential, and service-driven organizations, including:

Service-Based Industries

Referrals are the easiesy way to gain trust with new consumers and shorten the sales cycle. What do you do differently that your competitors? What do you know about your customer-base?

Museums & Exhibits

How relevant is your experience today? Are you growing or declining overall? How often are guests returning? Let’s discuss your new approach.

Restaurants

Thsi channel may be THE most important to get right for consumers & their experience. Maybe you have this guest once or maybe you get them for a lifetime. You decide.

Hospitality & Tourism

When guests are in your city, what do they walk away with? How do they communicate how their experience was at your event or experience? What are you doing to invite someone back meaningfully?

Professional Sports Teams & Stadiums

Do you know what makes someone a “fan” of your team or club? How can you reinforce the behaviors you want from your fans? Do you know how on-field performance effects your fan experience or revenue projections?

Hotels, Motels, & Campgrounds

What great ideas can we apply to your business model to really wow your guests? What is your experience now & how do you know? Do you know what you could add that would surprise & delight your guests?

Event Marketing /Trade Shows

How can we we maximize our time with potential new customers? What will drive people to want to experience your brand in this unique way? What do we want to capture about a consumer?

Tattoo Shops, Barber Shops & Salons

Your roles allow for a lot of one on one time with consumers, where you are constantly learning from them what they like, how they found you and what they expect from your experience - but do you know what to do with that information?

Live Entertainment & Venues

How can you make your overall experience more special for music-goers, sponsors, or first-time attendees? How can we look to segment your shows for maximum return on investment?

Ensuring every customer, guest or fan has a great experience is not an accident.

It’s a business practice.

A Purpose-Drive Approach

Your customers should feel something when they interact with your brand.

They should feel:

  • Seen

  • Valued

  • Understood

  • Delighted

  • Confident

  • Connected

  • Appreciated

These “frisson moments” aren’t accidents—they’re designed. When you build a brand that creates emotional capital, customers don’t just return…

YOU

BUILD

ADVOCACY

We build 💖-worthy brands by creating purpose-driven strategies and unforgettable experiences that your consumers won’t stop talking about.

A logo with a pink smiling melting ice cream cone and the text 'Flissonomics' in pink below it.

Frisson Defined:

also known as aesthetic chills or psychogenic shivers, is a psychophysiological response to rewarding stimuli (including music, films, stories, and rituals) that often induces a pleasurable or otherwise positively-valenced affective state and transient paresthesia (skin tingling or chills), sometimes along with piloerection (goose bumps) and mydriasis (pupil dilation).

What are your customers saying about you now that would make others want to try what you have to offer?

Is your business model one that needs a great experience to drive returning business, create new business or gain memberships?

?

?

Are you too busy working IN your business to be able to spend time working ON your business to allow for it grow?

?

Does your business have the opportunity to make people feel about what you do? What does that do to your business growth?

?

Have you looked or reviewed your data to understand your overall brand sentiment & how many customers are actually returning to you?

?

We use what we know & what we want to know about your customers to maximize and personalize their experience.

Your Experience Architects

  • A photo of Josh Mason, that sexy devil.

    Josh Mason

    Purpose Driven Marketing Professional

    Data Strategy & Analytics

    Read Bio
  • Artist painting in studio with artwork in background

    Nate Heck

    Professional Storyteller

    Video Editing, Campaign Design

    Read Bio
  • Man working at a desk with a computer

    Charles Crisler

    Visual Elements

    Graphic & Web Design

    Read Bio
  • Pink melting smiley face with drips, black outline, and eyes.

    The Right Person

    Not every job has the right person in-house, so we work with a variety of artists, graphic designers, & other creatives to bring your exact ideas to life! Good creative should help your customers feel about your product or services.